Answer shoppers’ questions with Yotpo reviews
Give shoppers answers grounded in real reviews
Shoppers can now get answers to fit, sizing, and quality questions informed by other buyers’ experiences. With support for Yotpo reviews, Product Insights Agent (PIA) can use recent customer feedback alongside product information to answer shoppers’ questions.
When shoppers ask “Should I size up?” or “How does this fit?”, answers can draw on review text and details such as usual size and size purchased, when available.
Put customer feedback to work
Use the reviews your customers already share on Yotpo to help answer product questions—not just display ratings. Shoppers can get relevant guidance without having to read through individual reviews themselves.
Getting started
Not using Product Insights Agent (PIA) yet? Contact your account team to add PIA to your plan and help shoppers get answers to their product questions.
If you’re live with PIA and use Yotpo, ask your account team to configure the integration. Once configured, you can start sending your review data to enrich PIA’s responses with real customer feedback.