We’re excited to announce a new feature in Interact that brings unprecedented clarity and transparency to your product ranking experience.

What’s New?

• More transparent Ranking Explanations – get a detailed breakdown of the factors influencing the ranking of products on your PLPs. Understand why items appear in a specific order, whether due to item attractiveness, product popularity, personalisation, or other signals.
• Updated Recall Reasons –  we’ve refined the recall reasons to provide more actionable insights into why certain products are surfaced.
• New Ranking Insights – discover the most impactful factors driving your rankings, whether it’s a group of signals or specific searchandising rules.
• Explanation tooltips – always be able to understand the ranking factors at play 

Understanding the "why" behind product rankings and recall is critical for effective merchandising. With this update, you’ll gain the insights needed to trust and optimize the retrieval and ranking process, ensuring your best products are always front and center.

Check more details about this update in our documentation.

If you have any questions or feedback on the updated feature, please connect with your Customer Success Manager or contact us through support@constructor.io.