Cognitive Embeddings Search in Interact
We recently released Cognitive Embeddings Search which dramatically decreases the amount of zero-result queries and the manual effort needed to add synonyms and redirects to optimize low, or no result queries.
We’ve seen amazing results from this new capability in testing across our customer base: increased purchase conversion, increased autosuggest product selects and decreased the rate of search reformulation.
In an effort to make search results more clear and obvious we’re excited to announce our latest capability - Cognitive Embedding Search in Interact within the Dashboard.
Users will now be able to see what products in the result set are coming from Cognitive Embeddings Search, which are indicated with a unique icon. You’ll also be able to toggle Cognitive Embeddings Search on and off to preview the effect of it at the query level within Interact in the Dashboard.
This capability is now enabled for all customers that have Cognitive Embeddings Search enabled. If you are not using it today and you’d like to learn more please connect with your Customer Success Manager or through email@example.com