Cognitive Embeddings Search analytics available in the dashboard!
Cognitive Embeddings Search (CES) analytics are now available in the opportunity analytics page for customers with CES turned on. A table view underneath the time series chart (see image below) allows merchandisers to toggle between top queries that triggered CES results and zero results.
Merchandisers track zero results analytics closely in the Constructor dashboard to make business decisions on how to handle the shopper experience when queries return no products. CES has greatly reduced the occurrence of zero results for shoppers, however, the need still remains for merchandisers to track where a search query would have led to zero results had CES not triggered. Low results (CES or zero results) analytics help merchandisers determine where to start stocking new products, place redirects for non-product searches, create synonyms, or perhaps introduce UI elements to help direct shopper queries. Stay tuned for further updates on CES analytics.
For more information about CES, check out our documentation here, connect with your Customer Success Manager, or contact us through support@constructor.io.